About
This is who we are and why we do what we do
Light Spark Group
Light Spark Group exists because transformation is hard and the people going through it deserve better than a process and a PowerPoint. We work with organisations who want something real: honest conversations, skilled facilitation, and the kind of coaching that actually changes how people lead and work together.
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Everything we do is built around a single belief: that when people feel seen, heard and supported, they find their own way forward. We create the conditions for that to happen. Whether that's a one-day programme reset, a six-week coaching programme, or strategic support across a complex change.
Meet the founder
Hi, I'm Lucy. I help people feel seen, heard, and ready for what's next.
Facilitator. Group Coach. Change Consultant.
And someone who knows firsthand what it means to really need support and find it.
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​I spent over 15 years inside some of the UK's most complex corporate transformations. I've been in the rooms where organisations navigate change, land communications, and bring their people with them.
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I was good at it. But something was missing.
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Looking back, I can see that what I was drawn to, in every role and every programme, wasn't the strategy or the process. It was the people. The leader who was quietly overwhelmed. The team that had stopped trusting each other. The individual who needed someone to help them find their way through.
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I went through a period in my own life when I was really struggling - mentally, personally, professionally. And it was coaching that saved me. Not a workshop, not a training programme, not a well-crafted communication plan. A space where someone held the mirror up, asked the right questions, and helped me find my own answers.
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That experience changed everything. It showed me what it means to feel genuinely seen and heard. And it made me realise that this: creating that space for other people - is what I'm here to do.
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I also went through much of my career without the right support around me. I know what it costs when that's missing. And I know what becomes possible when it's there.
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So I built Lightspark Group around that belief. I work on the outside of corporate, yet I am close enough to understand the culture, the politics and the pressure, but far enough to be genuinely neutral. To ask the questions no one inside can ask. To create the space that busy, high-performing organisations rarely make for themselves.
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This isn't just what I do. It's my purpose.
Qualifications & Credentials
​I bring together a rare combination of skills that most consultants, facilitators or coaches have only part of - Over15 years of real experience inside transformation programmes, deep expertise in change and communications, and formal coaching qualifications that shape every conversation I have.
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Coaching & Facilitation: ​
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Master Facilitation Diploma
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ICF Coaching Diploma
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ICF CCE in Group Coaching
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ICF CCE in Career Coaching
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NLP Practitioner
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Certificate in L2 Counselling Skills
Change & Communications:​
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APMG Change Management
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CIM Internal Communications
Programme & Operations:​
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Lean Six Sigma Green Belt & Lean Practitioner
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ITIL V3 Foundation / Service Design / Service Transition​​
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Technical Levels & Skills:
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BSc Computing
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AI
A few things I know to be true
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People don't need to be fixed. They need to be heard and then helped to find their own answers.
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Transformation is never just about the process. It's about what happens to people inside it.
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The most important conversations are usually the ones that haven't happened yet.
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And sometimes, the most powerful thing you can offer someone is a neutral space and the right question.
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Want to work together?
Whether you're looking for facilitation, group coaching or change consulting support or you're not quite sure which yet - a conversation is always the best place to start.
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