About

Meet the face behind the Light, the Spark and the Group.

Light Spark Group

Light Spark Group was founded by Lucy Hornsby on a simple belief: successful change is about more than delivering a plan. It’s about bringing people with you.

With over 15 years of experience across projects, change, communications and engagement, Lucy has seen what happens when ambitious strategies meet the reality of getting things done. Brilliant ideas can lose momentum. Projects can become complicated. And change can fall flat when the people affected by it aren't brought into the conversation.

That's where Light Spark Group comes in.

We bring together project management, change management and communications to help organisations turn plans into progress. We connect the dots between strategy and delivery, helping leaders navigate complexity, keep people engaged and make change work in practice.

Our approach combines structure with creativity, strategic thinking with practical delivery, and clear communication with a genuine understanding of people. From coordinating projects and supporting transformation to shaping communications and creating engaging campaigns, we focus on what will make the biggest difference.

We don't believe in ticking boxes, sending updates for the sake of it or assuming that communicating a change means people have understood it. We believe in making things clear, creating meaningful engagement and helping people see where they fit into the bigger picture.

Because projects don't succeed on plans alone, and change doesn't happen just because an announcement has been made.

Light Spark Group brings people, projects and communications together to make change happen, and make it land.

Hello 👋

My name is Lucy Hornsby

I help organisations turn plans into progress, projects into outcomes, and change into something that works for the people experiencing it.

With over 15 years of experience across projects, change, communications and engagement, I've seen what happens when ambitious strategies meet the reality of getting things done. Projects lose momentum. People are left wondering what's happening and why. And even the best ideas can struggle to make an impact when delivery, communication and people aren't joined up.

That's why I founded Light Spark Group.

I bring together project management, change expertise and creative communications to help organisations navigate complexity, bring people with them and make change happen. It's about combining the structure needed to deliver with the human understanding needed to make things stick.

I've worked across financial services, retail and telecommunications, supporting complex operational and organisational initiatives. At BT Group, I've developed multi-channel internal communications frameworks reaching a population of more than 15,000 employees. At Charlotte Tilbury, I've supported stakeholder engagement across large-scale enterprise transformation.

My approach combines strategic thinking, practical delivery and a healthy appreciation that people are, well, people. They don't automatically embrace a new process because it's been announced, or adopt a new way of working because a project plan says they should.

They need clarity, connection, involvement and a reason to care.

Alongside my work with organisations, I'm a published author, public speaker and founder of Women Who Contract, a community supporting women who are contracting or considering it. I'm also the co-author of *Allyship Actually: Why It's 'We' and Not 'Me'*, written with David Barrow.

My coaching background helps me work with leaders and project teams to build confidence, strengthen relationships and create the conditions for change to succeed.

My qualifications and credentials:

Google Project Management
APMG Change Management
Lean Six Sigma Green Belt and Lean Practitioner
CIM Internal Communications
Vogue College of Fashion Branding and Communications
UAL Brand Strategy and Communications
ICF Coaching Diploma (ACC Status)
Group Coaching (ICF CCE)
NLP Diploma
ITIL v3 Foundation, Service Design and Service Transition

What I believe

Projects need structure. Change needs people. Communications need purpose.

When these things work together, organisations have a much better chance of turning good intentions into meaningful outcomes.

That's what I'm here to help make happen.