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Lucy Grimwade

Case Study: Empowering People to Embrace Change and Reimagine Their Potential

Our founder Lucy Grimwade of Light Spark Group, shares her experience of being people focused with working across change, transformation and 1-2-1 coaching.


Background:

My approach to consulting is underpinned by a deep understanding of people. I don’t just implement change; I bring people on the journey, ensuring they feel valued, heard, and empowered. With a natural ability to influence and connect, I combine coaching techniques with my professional expertise to create environments where individuals and teams can thrive.


The Challenge:

Resistance to change often stems from uncertainty or a lack of clarity. Whether introducing a new process, building team cohesion, or supporting individuals in stepping into leadership roles, I’ve encountered challenges such as:

  • Teams struggling to collaborate effectively during organisational transitions.

  • Individuals lacking the confidence to embrace new responsibilities.

  • Reluctance to adopt new ways of working, resulting in delays and missed opportunities.


The Approach:

My people-centred approach focuses on understanding individuals’ motivations and building trust:


  1. Bringing Teams on the Change Journey:

    • Led workshops to help teams understand the purpose behind new processes, creating a shared vision.

    • Used storytelling and real-world examples to illustrate the benefits of change, making the abstract relatable.

    • Identified key influencers within teams and equipped them with tools to advocate for the change.


  2. Building Team Cohesion Through Coaching:

    • Facilitated sessions for teams to better understand each other’s working styles and strengths.

    • Introduced techniques such as personality assessments and role-playing exercises to build empathy and collaboration.

    • Established clear communication norms to ensure alignment and mutual respect.


  3. Empowering Individuals to Step Into Their Power:

    • Coached individuals on navigating new responsibilities, helping them reframe challenges as opportunities.

    • Provided tailored guidance to boost confidence, improve decision-making, and enhance leadership presence.

    • Incorporated mindset shifts and visualisations to help clients see their potential and act on it.


Examples in Action:

  • Guiding Teams Through Process Changes: While working on a project to implement a new operational workflow, I noticed resistance from frontline teams. Instead of enforcing the change, I facilitated open forums where team members could voice their concerns and share ideas. By addressing their input and involving them in refining the process, adoption rates soared, and morale improved.


  • Coaching Teams to Build Stronger Connections: During a leadership transition, I worked with a newly formed management team struggling to align. Through a series of coaching sessions, I helped them identify shared goals, appreciate diverse perspectives, and create a culture of trust. This resulted in a 25% increase in team performance metrics within three months.


  • Empowering an Individual to Lead with Confidence: I coached a high-potential employee who had been promoted to a leadership role but felt overwhelmed. By identifying their strengths, working through limiting beliefs, and setting clear goals, they transitioned from self-doubt to confidently leading a cross-functional team, achieving a significant project milestone ahead of schedule.


The Results:

  • Enhanced team collaboration and productivity, with clear improvements in morale and alignment.

  • Successful implementation of change initiatives with minimal resistance, thanks to early engagement and transparent communication.

  • Individuals stepping into their personal power, leading with confidence, and driving measurable results in their roles.


Why I Stand Out

What makes me unique is my ability to:

  • Quickly build rapport and create trust, even in challenging environments.

  • Balance empathy with a results-driven approach, ensuring both personal and organisational goals are met.

  • Influence and inspire people to embrace new ways of thinking and working.

  • Use coaching techniques to unlock potential and create lasting impact.


At the heart of any successful transformation are the people driving it. By understanding, inspiring, and empowering individuals and teams, I ensure that change not only happens but becomes a catalyst for growth and success.


If you're looking for a people centred approach to change, drop me an email: lucy@lightsparkgroup.com for a free 30 minute discovery call.




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