Our founder Lucy Grimwade of Light Spark Group, shares her experience of being people focused with working across change, transformation and 1-2-1 coaching.
Background:
My approach to consulting is underpinned by a deep understanding of people. I don’t just implement change; I bring people on the journey, ensuring they feel valued, heard, and empowered. With a natural ability to influence and connect, I combine coaching techniques with my professional expertise to create environments where individuals and teams can thrive.
The Challenge:
Resistance to change often stems from uncertainty or a lack of clarity. Whether introducing a new process, building team cohesion, or supporting individuals in stepping into leadership roles, I’ve encountered challenges such as:
Teams struggling to collaborate effectively during organisational transitions.
Individuals lacking the confidence to embrace new responsibilities.
Reluctance to adopt new ways of working, resulting in delays and missed opportunities.
The Approach:
My people-centred approach focuses on understanding individuals’ motivations and building trust:
Bringing Teams on the Change Journey:
Led workshops to help teams understand the purpose behind new processes, creating a shared vision.
Used storytelling and real-world examples to illustrate the benefits of change, making the abstract relatable.
Identified key influencers within teams and equipped them with tools to advocate for the change.
Building Team Cohesion Through Coaching:
Facilitated sessions for teams to better understand each other’s working styles and strengths.
Introduced techniques such as personality assessments and role-playing exercises to build empathy and collaboration.
Established clear communication norms to ensure alignment and mutual respect.
Empowering Individuals to Step Into Their Power:
Coached individuals on navigating new responsibilities, helping them reframe challenges as opportunities.
Provided tailored guidance to boost confidence, improve decision-making, and enhance leadership presence.
Incorporated mindset shifts and visualisations to help clients see their potential and act on it.
Examples in Action:
Guiding Teams Through Process Changes: While working on a project to implement a new operational workflow, I noticed resistance from frontline teams. Instead of enforcing the change, I facilitated open forums where team members could voice their concerns and share ideas. By addressing their input and involving them in refining the process, adoption rates soared, and morale improved.
Coaching Teams to Build Stronger Connections: During a leadership transition, I worked with a newly formed management team struggling to align. Through a series of coaching sessions, I helped them identify shared goals, appreciate diverse perspectives, and create a culture of trust. This resulted in a 25% increase in team performance metrics within three months.
Empowering an Individual to Lead with Confidence: I coached a high-potential employee who had been promoted to a leadership role but felt overwhelmed. By identifying their strengths, working through limiting beliefs, and setting clear goals, they transitioned from self-doubt to confidently leading a cross-functional team, achieving a significant project milestone ahead of schedule.
The Results:
Enhanced team collaboration and productivity, with clear improvements in morale and alignment.
Successful implementation of change initiatives with minimal resistance, thanks to early engagement and transparent communication.
Individuals stepping into their personal power, leading with confidence, and driving measurable results in their roles.
Why I Stand Out
What makes me unique is my ability to:
Quickly build rapport and create trust, even in challenging environments.
Balance empathy with a results-driven approach, ensuring both personal and organisational goals are met.
Influence and inspire people to embrace new ways of thinking and working.
Use coaching techniques to unlock potential and create lasting impact.
At the heart of any successful transformation are the people driving it. By understanding, inspiring, and empowering individuals and teams, I ensure that change not only happens but becomes a catalyst for growth and success.
If you're looking for a people centred approach to change, drop me an email: lucy@lightsparkgroup.com for a free 30 minute discovery call.
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