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ITSM CONSULTANCY
SERVICES 

People, Process and Technology are the three key ingredients of the consulting that we offer: ITSM Health Checks, Service Design and Transition as well as Service Desk Transformation. 

Image by Daria Nepriakhina 🇺🇦

ITSM SERVICE OFFERINGS 

IT SERVICE OPERATIONS HEALTH CHECK 

Our end-to-end assessment covers all operational processes to ensure your IT services are running smoothly. Trust us to identify areas for improvement and optimise your operations.

SERVICE DESIGN & TRANSITION
CONTRACTING 
 

Looking at the entire life cycle of a service from its creation to its retirement, and making sure that each stage is optimised for the best possible user experience. 

SERVICE DESK TRANSFORMATION 

Beyond your ITSM tooling, we work with you to implement process and embed outstanding customer services. 

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