Projects, change and communications, working together.

We help organisations turn plans into progress by bringing project delivery, change management and communications together.

From shaping and coordinating programmes to engaging stakeholders, supporting teams through change and creating communications that cut through the noise, we make complex things clearer and help people understand what’s changing, why it matters and what it means for them.

Because successful change isn't just about delivering a project. It's about bringing people with you, making things work in practice and creating outcomes that last.

Work with Light Spark Group →

Be honest. Is your latest change programme getting attention for all the wrong reasons?

You’ve got a project to deliver, a change to land and people who need to understand what’s happening. So why do the updates still read like a corporate memo nobody asked for?

When communication lacks clarity, projects lose momentum. When people don’t understand what’s changing or why, engagement drops, resistance grows and even the best plans can struggle to make it off the page.

Light Spark Group changes the channel.

We bring together project delivery, change management and creative communications to turn plans into progress.

From stakeholder engagement and programme communications to campaigns that capture attention and support that makes change stick, we help organisations move beyond simply sharing information.

We get people involved, bring clarity to complexity and help change land where it matters most: in the real world.

We don't just communicate change. We help make it happen.

Ready to parnter on your programme?

What we do

Projects

We turn plans into progress. From project planning and coordination to delivery oversight and stakeholder management, we bring structure, clarity and momentum to projects, keeping people aligned and outcomes on track.

Change

We help people navigate change with confidence. From change impact assessments and stakeholder engagement to adoption planning and readiness, we make change meaningful, manageable and more likely to stick.

Communications

We make messages matter. Through strategic communications, creative campaigns and engaging content, we turn complex information into clear, compelling stories that connect with people, build understanding and inspire action.

Who We Partner With

We partner with organisations and leaders who want to make change happen, not just talk about it.

Whether you're delivering a major project, navigating organisational change, improving the way people work or bringing a new strategy to life, we help connect the dots between people, projects and progress.

We believe successful delivery takes more than a plan. It takes clear communication, thoughtful project management and people who understand the purpose behind the change.

Trusted by teams at

Legal & General, Charlotte Tilbury, The ITSM People, Allied ESM/Halo, BT, Vanquish Tech, John Lewis & Partners, HIT Global, CI Projects, Richmond Pharmacology, Oxford University, IQEQ and Softcat.

Read our Internal Hype

Inside the Light Spark Group Strategies: Transforming Internal Communications

Ever felt like your company’s internal communications are stuck in the Stone Age? You’re not alone. Many tech, telco, and fintech leaders wrestle with the same challenge: how to engage employees in a way that actually sticks. That’s where the Light Spark Group steps in, flipping the script on traditional methods and lighting up the path to meaningful, impactful communication. Let’s dive deep into the methodology behind this game-changing approach. Ready to spark some ideas? L

Essential Strategy for CTOs: cto communication strategies for Internal Communications

You know the drill. You’re the CTO, juggling tech innovation, team leadership, and business goals. But here’s a curveball: how well are you communicating inside your organisation? Internal communications might sound like corporate jargon, but it’s actually your secret weapon. Nail it, and you’ll see smoother projects, happier teams, and a culture that actually clicks. Miss it, and chaos creeps in like a slow virus. Let’s dive into why internal communications should be at the

Communication Strategies for CTOs: Your Ultimate Guide to Internal Communications

Let’s face it. As a CTO, you’re juggling a million things at once. Tech roadmaps, team dynamics, product launches, and oh, the endless emails. But here’s a secret: effective internal communication can be your superpower. It’s not just about sending memos or firing off Slack messages. It’s about creating a culture where information flows smoothly, teams feel connected, and everyone’s rowing in the same direction. Ready to level up your communication game? Let’s dive into the c

In Their Words

"I highly recommend working with Lucy, I’ve been beyond impressed with her capabilities since day one! She is top of her game, incredibly proactive, emotionally intelligent, selfless & helpful, has a wide range of knowledge, confident to say what needs to be said, and gives it her all. Genuinely one of the best people I’ve ever had the pleasure to work alongside."

Sam Ringrose

Ops Excellence Professional

John Lewis & Partners

"Lucy has an incredible way of instilling confidence. She sees possibilities where others see roadblocks and brings a contagious positive energy to every situation. Her passion for helping people and organizations grow is inspiring, and she has a unique ability to turn even the toughest challenges into opportunities for progress."

Rob Handzel

Director

Vanquish Tech

"Beyond her expertise, Lucy's communication skills, professionalism, and ability to foster collaboration set her apart. She doesn't just offer solutions—she empowers teams to embrace change confidently. I highly recommend Lucy to any organisation looking to enhance efficiency and implement sustainable improvements.

Thank you, Lucy, for your dedication and impact!"

James Sprenger

Vanquish Tech

"I have worked with Lucy for just over 6 months in the context of the BT Digital DevSec Ops Transformation programme. From our first meeting I’ve found Lucy to be extremely personable, authentic, honest and a great communicator. She is clearly comfortable working in large change and transformation programmes, bringing energy and empathy which has been appreciated by our colleagues. Lucy has brought creative ideas to engage colleagues on our journey and has pro-actively contributed to training, newsletter and digital content. Lucy is a strong collaborator and has leveraged her service experience to help organise and drive forward requirements workshops She has also supported the team with the consolidation of use cases, underpinning non-functional requirements for vendors. In summary. It’s a pleasure working with Lucy, and I would recommend her for any similar roles focusing on Change, Communication and Adoption"

Ed Moody

Programme Manager

"Lucy has been an outstanding colleague to collaborate with—always proactive, customer-focused, and forward-thinking. Throughout the programme, she has seamlessly taken on multiple change roles, all aimed at embedding security across the entire software development lifecycle.

Her professional and positive approach makes her a pleasure to work with. Deadlines are consistently met, and her contributions are always valued and respected. It’s been a genuine joy partnering with Lucy to produce a range of artefacts and communications that have elevated the visibility and progress of our cross-group initiative e.g. scoping, terms of reference, cross department communication progress bulletins and creation of a comms plan."

Damon Kumi

Senior BA

"I have had the pleasure of being part of the End to End Process and CI team. Lucy heads up the team and brings a wealth of experience and positive energy. Lucy is passionate about our brand and has our customers at the heart of everything she does.
Her drive and infections personality has helped me progress within my chosen area and Lucy continues to offer support and guidance."

Dexter Martindale

Problem Manager

Virgin Media O2